Men's JAPA Hoodie/Grey

No refunds only exchanges. Items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging. If not, the buyer is responsible for all incurred fees (Order fees and logistics fees, etc. and there will be no refund. Items can be exchanged within 30 days from the delivered date. Note that overdue requests may not be accepted.

Please email  us at support@arc22apparels.com to get an exchange authorization and return address, stating your order number and reason for exchange. After receiving your email with exchange/return request,our customer service representatives will send the exchange/return instructions back to you via email. Please follow the instructions to process the exchange/return. 

You should submit an order cancellation request to our customer service via support@arc22apparels.com once you decide to cancel the order. For orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 15% cancellation fee. We will NOT accept order cancellation request if the orders have been shipped.